Careers with MS Canada

We focus on work with the greatest potential to benefit people affected by MS. That means your career at MS Canada will be more than purpose-driven, it will be impact-driven.  

We’re a forward-thinking charity with ambitious goals that need talented and community-minded people on our team to succeed.  

Are you ready to build a world free of MS with us? 

• Lead, Community Volunteer Experience (Eastern Canada) - 13-month Contract

  • Department: People and Community
  • Location: Canada, Ontario, Toronto
  • Creation date: 2025-04-09

  We have a bold vision of a world free of multiple sclerosis (MS). For 75 years, we have been living our mission to connect and empower the MS community to create positive change and you can be part of that! Our team is looking for a Lead, Community Volunteer Experience, based in Eastern Canada (Ontario or Atlantic Provinces) on a 13-month contract working 35 hours per week. We support flexible work options; with some purposeful based in-person meetings, based on your location. Please apply by Tuesday, May 6, 2025.

  Discover. Innovate. Act

  We are guided on the journey to end MS through discoveries, innovation and collective action. This strategy connects the MS community through our common goal of a world free of MS. Together, we work to advance treatment and care, enhance well-being, understand, and halt disease progression and ultimately prevent MS from happening in the first place.

  To learn more about MS Canada, the impact we make, and what makes this a great place to work, we encourage you to visit www.mscanada.ca.

  The impact you will have:

  The Lead, Community Volunteer Experience provides leadership to the community volunteer experience team and ensures overall objectives are delivered. This role deepens community engagement and continuously improves volunteer stewardship and retention to meet portfolio needs and drive collective action.

  Key areas of impact:

  • Leads a team to meet targets and ensure delivery of volunteer engagement for a portfolio of programs and activities.
  • Stewards a portfolio of community volunteers and ensures the full life cycle is actively executed.
  • Builds and maintains local community relationships to deepen engagement and advance the mission of MS Canada.
  • Analyzes trends within the portfolio and collaborates across teams and volunteers to embrace interconnectedness and meet community engagement needs.

  Requirements

  Our ideal candidate:

  Are you someone who:

  • Is confident, energetic and results oriented?
  • Has experience in volunteer and/or community engagement and the ability to mobilize volunteers to achieve organizational goals?
  • Has a passion for enhancing the volunteer experience within the non-profit/health charity sector?
  • Is highly organized with strong attention to detail?
  • Is excellent at communicating, both verbally and written?
  • Thrives in working in a fast-paced professional environment with specific targets?
  • Has a track record of strong customer service skills and the ability to build and maintain successful working relationships with a variety of staff, volunteers and community partners?
  • Cultivates a positive and supportive atmosphere by recognizing volunteer efforts, assisting volunteers with their endeavours and evaluating their experience?
  • Is self-motivated and a multi-tasker with the ability to work independently and as part of a team?
  • Can always maintain confidentiality, with sensitivity to issues of disability and diversity?
  • Is flexible and can manage a diverse workload?
  • Has exceptional computer literacy with excellent knowledge of Microsoft Office and is proficient with database software and survey software?
  • Can lift up to 25 lbs?

  Special Considerations

  • Continuous periods are spent standing or sitting; required to lift equipment of moderate weight
  • Regular need to give close attention and meet deadlines
  • Occasional need to travel within the region
  • Occasional need to work evenings and weekends
  • Participates and/or volunteers at MS Canada fundraising events

  Benefits

  What we offer

  At MS Canada, we provide impactful and rewarding career opportunities. We have a comprehensive total rewards package that includes:

  • Starting salary within the range of $60,000 to $65,000
  • Investment in your professional growth and development,
  • Competitive health and dental benefits package, spending accounts, and gender affirmation coverage,
  • Generous paid time off including an extended office closure at the end of the year and half day Fridays before long weekends,
  • Support work life balance through flexible schedules, with hybrid work arrangements

  MS Canada is dedicated to upholding diversity, equity, inclusion, and accessibility in our workplace. We value the contributions that each person brings and are committed to creating an environment from all backgrounds can thrive.

  We are committed to accommodating applicants’ needs throughout the recruitment process. Please indicate accommodations as required, if contacted.

  All positions at MS Canada will require a background check in compliance with our Screening Measures Policy.

  We would like to acknowledge that the land on which we work and operate spans across the traditional territories of many First Nations, Métis, and Inuit peoples. We recognize and honor the enduring presence, contributions, and resilience of Indigenous communities throughout Canada's history. We acknowledge our responsibility to understand, respect, and support the diverse indigenous nations and their ongoing relationships with the land.

• Lead, Community Volunteer Experience (Western Canada)

  • Department: People and Community
  • Location: Canada, Alberta, Calgary
  • Creation date: 2025-04-09

  We have a bold vision of a world free of multiple sclerosis (MS). For 75 years, we have been living our mission to connect and empower the MS community to create positive change and you can be part of that! Our team is looking for a Lead, Community Volunteer Experience, based in Western Canada (British Columbia, Alberta, Saskatchewan, or Manitoba) on a full-time basis working 35 hours per week. We support flexible work options; with some purposeful based in-person meetings, based on your location. Please apply by Tuesday, May 6, 2025.

  Discover. Innovate. Act

  We are guided on the journey to end MS through discoveries, innovation and collective action. This strategy connects the MS community through our common goal of a world free of MS. Together, we work to advance treatment and care, enhance well-being, understand, and halt disease progression and ultimately prevent MS from happening in the first place.

  To learn more about MS Canada, the impact we make, and what makes this a great place to work, we encourage you to visit www.mscanada.ca.

  The impact you will have:

  The Lead, Community Volunteer Experience provides leadership to the community volunteer experience team and ensures overall objectives are delivered. This role deepens community engagement and continuously improves volunteer stewardship and retention to meet portfolio needs and drive collective action.

  Key areas of impact:

  • Leads a team to meet targets and ensure delivery of volunteer engagement for a portfolio of programs and activities.
  • Stewards a portfolio of community volunteers and ensures the full life cycle is actively executed.
  • Builds and maintains local community relationships to deepen engagement and advance the mission of MS Canada.
  • Analyzes trends within the portfolio and collaborates across teams and volunteers to embrace interconnectedness and meet community engagement needs.

  Requirements

  Our ideal candidate:

  Are you someone who:

  • Is confident, energetic and results oriented?
  • Has experience in volunteer and/or community engagement and the ability to mobilize volunteers to achieve organizational goals?
  • Has a passion for enhancing the volunteer experience within the non-profit/health charity sector?
  • Is highly organized with strong attention to detail?
  • Is excellent at communicating, both verbally and written?
  • Thrives in working in a fast-paced professional environment with specific targets?
  • Has a track record of strong customer service skills and the ability to build and maintain successful working relationships with a variety of staff, volunteers and community partners?
  • Cultivates a positive and supportive atmosphere by recognizing volunteer efforts, assisting volunteers with their endeavours and evaluating their experience?
  • Is self-motivated and a multi-tasker with the ability to work independently and as part of a team?
  • Can always maintain confidentiality, with sensitivity to issues of disability and diversity?
  • Is flexible and can manage a diverse workload?
  • Has exceptional computer literacy with excellent knowledge of Microsoft Office and is proficient with database software and survey software?
  • Can lift up to 25 lbs?

  Special Considerations

  • Continuous periods are spent standing or sitting; required to lift equipment of moderate weight
  • Regular need to give close attention and meet deadlines
  • Occasional need to travel within the region
  • Occasional need to work evenings and weekends
  • Participates and/or volunteers at MS Canada fundraising events

  Benefits

  What we offer

  At MS Canada, we provide impactful and rewarding career opportunities. We have a comprehensive total rewards package that includes:

  • Starting salary within the range of $60,000 to $65,000
  • Investment in your professional growth and development,
  • Competitive health and dental benefits package, spending accounts, and gender affirmation coverage,
  • Opportunity to secure your financial future with retirement plan matching,
  • Generous paid time off including an extended office closure at the end of the year and half day Fridays before long weekends,
  • Support work life balance through flexible schedules, with hybrid work arrangements

  MS Canada is dedicated to upholding diversity, equity, inclusion, and accessibility in our workplace. We value the contributions that each person brings and are committed to creating an environment from all backgrounds can thrive.

  We are committed to accommodating applicants’ needs throughout the recruitment process. Please indicate accommodations as required, if contacted.

  All positions at MS Canada will require a background check in compliance with our Screening Measures Policy.

  We would like to acknowledge that the land on which we work and operate spans across the traditional territories of many First Nations, Métis, and Inuit peoples. We recognize and honor the enduring presence, contributions, and resilience of Indigenous communities throughout Canada's history. We acknowledge our responsibility to understand, respect, and support the diverse indigenous nations and their ongoing relationships with the land.

• Specialist, Annual Giving (15-month contract)

  • Department: Philanthropy
  • Location: Canada, Ontario, Toronto
  • Creation date: 2025-04-22

  We have a bold vision of a world free of multiple sclerosis (MS). For 75 years, we have been living our mission to connect and empower the MS community to create positive change and you can be part of that! Our team is looking for a Specialist, Annual Giving on a 15-month contract basis anywhere in Canada working 35 hours per week. We support flexible work options; with some purposeful based in-person meetings, based on your location. Please apply by May 7.

  Discover. Innovate. Act

  We are guided on the journey to end MS through discoveries, innovation and collective action. This strategy connects the MS community through our common goal of a world free of MS. Together, we work to advance treatment and care, enhance well-being, understand, and halt disease progression and ultimately prevent MS from happening in the first place.

  To learn more about MS Canada, the impact we make, and what makes this a great place to work, we encourage you to visit www.mscanada.ca.

  The impact you will have:

  The Specialist oversees the project management of all direct marketing campaigns, collaborating closely with key internal teams.  This role supports the implementation of acquisition and renewal strategies which directly contribute to the philanthropic revenue generation in support of MS Canada’s mission.

  Key Areas of impact:

  • Leads project timelines and critical paths for over 62 direct marketing campaigns.
  • Leads art and copy for each project ensuring the branding standards are upheld while delivering effective and engaging campaign materials.
  • Works with internal and external MS community members to execute and monitor campaign revenue generation, mobilizing work across teams to accomplish final campaign product.
  • Analyzes and manages all online campaign performance, providing detailed insights and reporting.

  Requirements

  Our ideal candidate:

  • Has experience in production, project management or direct marketing
  • Has a proven track record of strong organizational, planning, problem solving and time management skills
  • Has strong computer skills including proficiency using a CRM/donor database
  • Is able to work in teams or independently with minimal administrative support
  • Has excellent communication and interpersonal skills, with the ability to collaborate across teams and engage confidently with external partners

  Benefits

  What we offer

  At MS Canada, we provide impactful and rewarding career opportunities. We have a comprehensive total rewards package that includes:

  • Starting salary within the range of $60,000 – $63,000
  • Competitive health and dental benefits package, spending accounts, and gender affirmation coverage,
  • Investment in your professional growth and development,
  • Generous paid time off including an extended office closure at the end of the year and half day Fridays before long weekends,
  • Support work life balance through flexible schedules, with hybrid work arrangements

   

  MS Canada is dedicated to upholding diversity, equity, inclusion, and accessibility in our workplace. We value the contributions that each person brings and are committed to creating an environment from all backgrounds can thrive.

  We are committed to accommodating applicants’ needs throughout the recruitment process. Please indicate accommodations as required, if contacted.

  All positions at MS Canada will require a background check in compliance with our Screening Measures Policy.

  We would like to acknowledge that the land on which we work and operate spans across the traditional territories of many First Nations, Métis, and Inuit peoples. We recognize and honor the enduring presence, contributions, and resilience of Indigenous communities throughout Canada's history. We acknowledge our responsibility to understand, respect, and support the diverse indigenous nations and their ongoing relationships with the land.

You’ll not only see your impact in the results of your work. You’ll feel it in the energy of our workplace – and it’ll be different from anything you’ve experienced. 

This energy can’t be described, only felt through every interaction you have in your role. Our staff know that they positively change real people’s lives every day and it fuels them.  

“It’s really unique that at MS Canada we get feedback directly from the people we help. There have always been well-intentioned attempts of this at other organizations I’ve worked with, but so often the organization speaks to the audience and doesn’t incorporate feedback from the community into their work. The dialogue we have with the community keeps us prioritizing the things that matter most to the people we support.” 

- Daniel

We provide a competitive health and dental benefits package, health and wellness spending accounts, gender affirmation coverage, an employee and family assistance program, and short- and long-term disability to support you and your family’s physical and mental well-being. 

We want our team members to thrive in their careers. Our learning and professional development program is designed to give you the skills and experience you need to succeed in any industry. We invest in you through dedicated time for development activities, by making funding available and by ensuring growth opportunities exist in your daily work.  

Our hybrid, work from home, and adaptable work schedules let us hire talented people from anywhere in Canada. These arrangements give our employees the flexibility and accessibility they need to live life how they want.   

MS Canada not only helped me fulfill my career ambitions, but also supported me as I grew my family. I appreciate that balance so much because it’s not something that you can find everywhere.

– Andrea

Everyone’s journey to a position with MS Canada is different, but these are the basic steps you’ll go through: 

• Apply for a position: You see a position you’re interested in and send us your application. For most positions, you can apply directly on our website. 

• Application screening: We review and screen applications to find the people whose skills and experience best align with the position.  

• Interviews: We have a discussion with you about how your unique background and strengths can benefit the team. We will answer any questions you have during the interview process to help you decide if this is the right opportunity for you. 

• Reference and background checks: We verify the information you’ve given us by speaking to your references and conducting a background check.  

• Decision and job offer: We make a hiring decision and contact the successful candidate to make an offer and arrange a start date.  

There is just so much positive energy going on. Everybody is dedicated to the support they’re providing the community with. It’s a great place to be.

– Marie-Claude