Privacy Statement

We protect your privacy.

Privacy and Confidentiality Policy

Your privacy is important to us, and MS Canada complies with applicable Canadian federal and provincial privacy laws. This is a summary of our privacy practices. Our full privacy policy may be found here

MS Canada collects your personal information for various purposes, including:

  • providing you with services now and in the future
  • communicating information to you about MS Canada and its programs, events and volunteer opportunities
  • accepting donations from you, including collecting financial information
  • collecting data on important equity and diversity dimensions in order to help us better monitor equity in our programs.

We will protect your information and not use your personal information for any purpose other than the stated purpose, without your express consent or as permitted by law. In some cases, we anonymize and aggregate personal information for statistical and other purposes. 

In other cases, we provide limited information for administrative purposes to vendors that may be located outside of Canada, and those vendors are subject to confidentiality and privacy obligations.

We will retain personal information for the duration of the stated purpose and in accordance with our Record Retention Procedures

If you have any questions about your personal information, or MS Canada’s privacy policy, or if you wish to be removed from our database in accordance with our Record Retention Procedures, please contact our Privacy Office at priv@mscanada.ca or 1-800-268-7582.