Policy Directions and Procedures

Policy directions and procedures provide the overall framework in which volunteers and staff work to carry out the mission of MS Canada. Policy directions provide a philosophy and a framework for action and decision-making. Related procedures provide detailed information about how to implement a policy direction. All volunteers and staff of MS Canada are required to follow our organization’s policy directions and procedures which affect them.

Below are policy directions and procedures that apply to all levels of MS Canada. Click on the links to view the specific policy direction or procedure.

Programs and Services

• Framework for Programs and Services
• Health Canada Licensed Medical Cannabis Producers Relationship

Finance & Administration

• Business-Related Travel and Expenses Policy Direction
  • Business-Related Travel and Expenses Procedures
• Handling Customer Credit Card Information Policy
• Investment Policies and Procedures
• Ownership of Buildings Policy

Governance

• By-laws
• Chief Executive Officer Succession
• Conflict of Interest – All Boards, Officers and Members of Board Standing Committee 
  • Conflict of Interest Signature Form

Government Relations

• Framework for Government Relations and Advocacy
• Government Relations and Advocacy Policy

People (Staff & Volunteers)

• Accessibility Standards
• Accommodation of employees with disabilities
• Code of Conduct and Ethical Behaviour
• Disconnect from Work
• Health and Safety
• Respectful Workplace & Environment - Anti-violence, Harassment, Bullying and Discrimination
• Substance Management Policy
• Volunteer Engagement Policy

Legal & Risk Management

• Leadership Volunteer and Employee Disclosure and Protection (Whistle blower) 
  • Leadership Volunteer and Employee Disclosure and Protection (Whistle blower) Procedures
• Privacy & Confidentiality Policy 
  • Image/Text Identification Release Form
  • Information Release Form
  • Privacy and Confidentiality Procedures
  • Privacy Breach Management Procedure
  • Retention of Records Procedure
  • Volunteer and Staff Privacy and Confidentiality Agreement Form
• Risk Management Policy
• Screening Measures policy
  • Screening process

Marketing & Development

• Acceptance of Gifts
• Cost of Fundraising
• Delivery of Nationwide Fundraising Activities and Campaigns
• Fundraising Accountability and Donor Relationships
• Ethical Fundraising and Financial Accountability Code Participation
• Naming Recognition Policy
• Paid and Unpaid Advertising
• Prohibition of Commission and/or Incentive-Based Fundraising Policy Direction
• Third Party Fundraising, Fundraising Partnerships, Sponsorships, and Cause Marketing Partnerships
• Resolving Stakeholder Concerns

Research

• Commercial Research Funding
• Industry Partner Relationships (Pharmaceutical, Medical Devices and Healthcare Products)
• Prohibition of Payment of Indirect Costs of Health Research